Understand
We gather context about the unit and your needs to guide the assessment.
Botmate support
Your operation stays at the center.
A starting point for diagnosis, maintenance, training and robot spare parts in Mexico. Tell us which unit you have and what you need to solve.
Prepare your request.
These details help the team assess the issue and check compatibility.
Open request in WhatsAppYou can attach photos in WhatsApp. You decide when to send the message. This form does not create a ticket or confirm a visit; the team agrees next steps with you.
SUPPORT, STEP BY STEP
Agree
We define diagnosis, scope, compatibility, cost and the applicable next step.
Follow up
Service and closure are coordinated with the person responsible for your operation.